Infinit Contact, a leading provider of contact center services, understands that a reliable team of customer service outsourcing agents is what a client needs to establish a strong bond with their customers. Every contact an agent makes can create a huge difference on a company’s relationship with their customers.
With our deep domain expertise and highly skilled and experienced customer service outsourcing professionals, and strong focus on operational excellence, Infinit Contact will recruit, hire, train and manage your team of customer service outsourcing agents and strengthen your contact center operations.
We will adapt our operation to meet your unique business process requirements as well as your corporate culture. Your dedicated operating team will become a seamless extension of your organization.
Our contact center services include:
- Inbound Services
- Outbound Services
- Social Media Services
- Call Management System (CMS) IT Solutions
- Back-office Data Management Services
We are ISO 9001: 2008 Certified and Six Sigma qualified. We place a large emphasis on quality and continuous improvement. We are ISO 27001:2005 certified so our clients can be assured that their data in being safeguarded appropriately.
We can support your business requirements 24 x 7.
Should you desire more information about our contact center outsourcing services, inquire through our contact form below or read our Capabilities page here.