Infinit Contact has been awarded with certifications for quality and security, in various areas of our business, proving our capability to meet and exceed the industry’s most stringent standards for the benefit of our clients and their customers. These certifications include:
- ISO 9001:2008 – Quality Management Systems (QMS) Certification
- ISO 27001:2013 – Information Security Management Systems (ISMS) Certification
- Sarbanes-Oxley Compliance
- Six Sigma Certification
Infinit Contact is currently working on acquiring new certifications that would greatly augment the assurance of its quality services and solutions to its existing and potential clients. These certifications include ISO 10002 Complaints Management, COPC (Customer Operations Performance Center) Certifications, PCI (Payment Card Industry) Compliance, CCA (Call Center Association, UK) Global Standard, and SA8000:2008 (Social Accountability).